Privacy Policy

Last modified: May 29, 2018

HeartLegacy’s mission is to help family members connect, capture and pass on family content for current and future generations. This requires the capture and storage of non-personal information, provided only to us by you, the user. We are dedicated to providing the best possible security mechanisms to protect you and the data you provide us.

By using the HeartLegacy website, you consent to the collection and storage of the information you provide in accordance with this Privacy Statement.

Collection of Personal Information

We only collect information that is essential for basic operation of the service. By posting content using the service you grant us the right and license to use for promotion, modify, publicly display, reproduce, and distribute such content on and through the service, but only for the betterment of the Service. Some example of information you may provide: Name, email, & date of birth: To gain access to the site a user must register for the service providing the minimum information of: name, email, and date of birth.

Background, Family, and Interests

It is up to the sole discretion of the user as to how much information they would like to share regarding gender, background and other interests. You have control over your profile information and how it is shared among your family. No person outside of your family network will have access to the information you provide here. You may also post information about others in your family including photos and background information. Obtaining consent from the living person about who’s information you intend to post is entirely your responsibility.

Payment Details

If you decide to purchase a gift set of a family recording, providing payment details to HeartLegacy is necessary. This includes postal address and payment details, such as a credit or debit card number.

Comments and Bulletins

Comments and bulletin posts you make on the website will be captured by us. Any communications, chats, or discussions with HeartLegacy will also be captured. Information you provide in these areas may be read and use by others who access them.


HeartLegacy is meant for people of all ages, but it is strongly encouraged that children under the age of 18 obtain permission of a parent or guardian. We do not knowingly seek or collect information from children under the age of 13.

How HeartLegacy Uses Your Information

By allowing HeartLegacy to collect your personal information you are consenting to the collection, storage, transfer and processing of that information. You grant HeartLegacy the right and license to use for promotion, modify, publicly display, reproduce, and distribute such content on and through the service, but only for the betterment of the Service.

HeartLegacy may communicate with you for the purpose of updating you on changes to your family tree and/or changes in your membership and related products/services. If you do not wish to keep receiving promotional emails you may click the unsubscribe link in listed in the email of manager your privacy settings from within your account. HeartLegacy may show applicable advertisements to you based upon the demographic data you have provided.

We do not provide your personal or individual account information to third part advertisers. We do not sell or distribute your personal information to these advertisers without your consent to do so. We may wish to showcase your activity or video to the website’s community. If we would like to highlight one of your contributions, we will attribute it to you and ask for your permission first.

Information Disclosed to Third Parties

HeartLegacy will not disclose your personal information to third parties except as outlined in the circumstance below: (a) with your knowledge and consent (b) as outlined in this Privacy Statement (c) as permitted to protect the property, rights, security, safety of HeartLegacy (d) as required by law or regulating authorities (e) to allow HeartLegacy to pursue remedies or limit possible damages we may receive (f) to enforce our terms and conditions (g) to prevent fraud and/or cybercrime.

We may disclose certain information to third parties to perform certain tasks including the storage, consolidation, analysis, or management of information to communicate with site users. An outside party may be used to assist in processing payments but it is important to note that they are only given access to the information needed to complete their function. Please note that we have no responsibility over the privacy and data collection methods used by third party should you click away and visit their website.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site. This log data may include information such as your computer’s internet protocol address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time you spent on those pages and other statistics. We may use cookies to collect information or for targeted advertising purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do no accept cookies, you may not be able to use some portions of our site.


HeartLegacy considers the security of your data of utmost importance. We have in place top security measures to protect against the breach of, loss, misuse, or disclosure of your personal information. Please remember that no method of transmission over the internet or method of electronic storage is 100% secure. We are regularly reviewing our security measures to ensure they are up-to-date with the latest technology. Also, we use software encryption technology when transmitting data, and to encrypt any financial information provided to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

GDPR Statement

Location of Data: HeartLegacy is based in the United States. We provide services globally using computer systems, servers, and databases located in the U.S. When you use our services from outside of the U.S., your information will therefore be transferred to, stored in, and processed in the U.S. Data is collected, stored, used, and shared as set forth in our privacy policies. We could not provide our services or comply with our obligations to you without transferring your personal information to the U.S. We’ll store only the profile information you choose to add and content you upload or submit on the website/app within the HeartLegacy database. Any information on your profile, content (photo/video) provided in your posts or comments, becomes available to those users within your network and could be collected and used by those users.

We do not use any of your contact information to send commercial or marketing materials without your consent. We may send emails for administration purposes to inform you of major changes on-site or within the app, or inform you of new activity within your HeartLegacy network. We may collect information about what pages you visit and actions you take on the platform to provide analytics and further improve the end-user experience. We retain the personal information collected from you as long as it’s relevant to our business purposes or until you request that we remove the data by contacting us at

Contact Us

If you have any questions about this Privacy Policy, please contact us at